Project Overview
Multi-Property Hotel Management Platform
HospitalitySaaSPMS
Integrated hotel management and booking platform with availability, front-desk, housekeeping, POS, channel, and reporting workflows.
Trusted by
Abyssinia Bank
ICS Addis
All Mart
Ambo Water
African Graduate
Air Force School
Awash Birr
CBE Birr
Chapa
Telebirr
Zemen Bank
Delhi School
Lotus Valley School
Save the Children
hms
The Challenge
Phone-based booking, disconnected restaurant POS, and limited online availability can increase overbooking risk and make guest service harder to coordinate.
Solution Scope
PMS scope that can include an online booking engine, OTA channel connections subject to third-party API access, and coordinated food-and-beverage POS workflows.
Booking
Rates & availability
Front Desk
Guest operations
POS
Food & beverage
ReactNode.jsPostgreSQLAWSRedis
Implementation Overview
🎯 Scope Objectives
- Identify manual and paper-based workflows that could be reduced
- Define workflow improvements against agreed operational requirements
- Define reporting and analytics requirements for decision support
- Plan architecture and capacity around documented growth assumptions
⚙️ Delivery Approach
- Sprint cadence agreed during project planning
- User training and documentation defined by scope
- Phased rollout planning to reduce operational risk
- Testing and release controls selected for the solution
📈 Capability Scope
- Booking Rates & availability
- Front Desk Guest operations
- POS Food & beverage
- Deployment, rollback, monitoring, and handover planning
- Maintenance and update scope defined by agreement
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